You should consider seeking treatment for acid reflux if you experience frequent or persistent symptoms that affect your daily life or quality of life. Symptoms such as frequent heartburn, regurgitation of acid into the mouth, difficulty swallowing, chest pain, or persistent hoarseness or sore throat may indicate underlying acid reflux or related complications. If you find that over-the-counter antacids or lifestyle modifications provide only temporary relief, or if your symptoms worsen despite self-care measures, it’s important to consult with a healthcare provider. Additionally, if you have risk factors for complications such as Barrett’s esophagus or esophageal cancer, such as long-standing acid reflux, obesity, or a family history of these conditions, seeking medical evaluation and treatment is advisable to prevent potential complications and ensure optimal management of your acid reflux symptoms.

While certain aspects of acid reflux management can be addressed online, such as telemedicine consultations with healthcare providers and obtaining prescriptions for medications, comprehensive treatment of acid reflux often requires a combination of online and in-person approaches. Online services may offer telemedicine consultations with healthcare providers, allowing individuals to discuss their symptoms, receive medical advice, and obtain prescriptions for acid reflux medications remotely.

A virtual Acid reflux treatment consultation with one of our Partner Doctors costs R150. This includes all doctor’s fees, prescription fees and free delivery.

After a successful consultation, cash customers will additionally be charged for their prescribed medication. The treatment price will vary and will depend on which medication(s) your assigned Partner Doctor prescribes you. Our Partner Doctors will always work within your budget and ensure you get the best possible treatment available. The total cost for cash customers is from R195 per month depending on your diagnosis and prescribed medication.

The total cost for medical aid customers is R150, depending if your medical aid scheme covers your prescribed medication.

Our Partner Doctors offer consultations Monday – Friday excluding public holidays. We aim to offer you a consultation within 2 business days.

During your consultation, your assigned Partner Doctor will ask if you would like to have your medication delivered or if you would like to receive the prescription via email. If you opt for the delivery option, your prescription will be sent electronically to our Partner Pharmacy. Our Partner Pharmacy will contact you telephonically to confirm your details and delivery address and will make a claim on your behalf if you have provided medical aid details.

Their pharmacy team will prepare and despatch your medication to your chosen delivery address. Once your order has been despatched, delivery time is 1-3 business days.

You will receive an SMS from our Partner Pharmacy to notify you that your medication has been despatched. This will contain a tracking number that will allow you to track your medication with the applicable courier service here.

Please note, you cannot change your delivery address once payment has been processed and your prescription has been sent to our Partner Pharmacy for processing.